# InBox CalculationTimeFactor

Version 6.0.0

Creation date 11/10/2022

# Resources

This module aims to update the time indicated in the article, considering the time factor selected in the dynamic field.

# Prerequisites

# Framework

The following versions of Znuny Framework are supported:

• [6.0.x]

# Modules

The following modules are required:

• InBox Core 6.31.8 or superior

# Operating System

The following operating systems are required:

• [None]

# Third Party Software

The following third party software is required:

• [None]

# Installation

bin/otrs.Console.pl Admin::Package::Install /path/to/InBox\ CalculationTimeFactor-6.0.0.opm

# Configuration

# Creating a dynamic field

Go to Admin > Overview In the side menu, under Filter for Items, search for dynamic and click on the option displayed.

Under Actions, go to Article and select the Dropdown option.

Fill in basic data like Name, Label, Field order and Validity. In the second part, in Dropdown Field Settings, fill in the possible values ​​and the respective keys.

Important: on the keys, put only numbers and use dot if necessary.

Click save and finish.

Go to Admin > System Configuration Search for CalculationTimeFactor::Core::DynamicFieldTimeFactor

Add the name of the dynamic field created earlier.

Finally, add the dynamic field on the screen you want to use.

# Use

On the screen that was added the dynamic field will appear for you to select the desired time factor. The target time will be calculated at the time entered times the selected time factor.